Job Description

About the Company

DevDocs hires developers to build documentation and docs tooling for clients like Qualcomm, American Express, and C3 AI. We don't hire writers, and we don't just crank out docs: our close-knit team is full of technical experts who can deeply understand a client's products, consult on their problems, then design tools and systems to automate their docs processes (and write the most important docs)

Position Overview

We’re looking for a Technical Program Manager who sees their role as a servant to the team someone whose instinct is not to push harder, but to ask why something is hard in the first place . This role is about removing friction, building systems, and helping people do their best work.

What You’ll Spend Your Time Doing

• Supporting teams by identifying where work is getting stuck and why
• Designing and improving workflows, tooling, and automation
• Building or configuring systems (often with low-code or no-code tools) to reduce manual overhead
• Using tools like JIRA as inputs not as the source of truth
• Partnering closely with engineers to understand technical constraints and realities
• Helping leadership see what’s actually happening inside the work
• Using AI and automation thoughtfully to improve visibility and flow

The Kind of Background That Fits Well

People who succeed in this role often have experience such as:

• Building automations using low-code / no-code tools or lightweight scripting
• Working in technical environments where ambiguity was the norm
• Acting as a bridge between engineers and leadership
• Improving systems rather than managing people
• Leading with empathy and curiosity instead of pressure

Coding experience is welcome but not required. What matters is comfort with tools, systems, and technical thinking .

Impact You’ll Have

• Improve how the company operates day to day
• Help teams work more clearly, calmly, and effectively
• Reduce friction and unnecessary overhead
• Enable engineers to focus on deep work
• Shape how DevDocs scales without losing its culture

How We Work Together

• Remote-first and human-centered
• Sustainable pace, no performative urgency
• Trust and transparency
• Continuous learning and improvement
• Space for roles to evolve with the company

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