Job Description

Overview Join to apply for the Sr. Solutions Architecture Specialist role at IBM . A career in IBM Software means you\'ll be part of a team that transforms our customer\'s challenges into industry-leading solutions. We are curious, focused on delivery and customer outcomes, and work to empower organizations with AI-powered, cloud-native software solutions. This position involves contributing to HashiCorp\'s offerings, now part of IBM, to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM\'s cloud solutions to help enterprises achieve efficiency, security, and scalability in their cloud journey. Your Role And Responsibilities As a Solution Architecture Specialist, focus on driving customer success and adoption of HashiCorp solutions as an IBM Company. Serve as a domain expert, providing customers with technical guidance at strategic points during customer journeys with HashiCorp. Translate customer challenges into repeatable, scalable, and consumable product and process standard methodologies across the HashiCorp portfolio for field teams, Partners, and Customers. Assist as a specialized domain expert aligned to HashiCorp’s products and support opportunities across the entire customer journey. Establish and maintain an understanding of the overall HashiCorp technology portfolio. Assist in sophisticated technical due diligence activities supporting moments such as Discovery, Technical Validation, Onboarding, Consumption, and Optimization. Deliver advanced product presentations, demonstrations, evaluations, workshops, and proof-of-values to key customer partners. Partner with Account Teams to identify and manage customer risks and opportunities related to product adoption, renewal, and expansion. Collaborate with Product Management to translate customer business needs into technical solutions and prioritize new product requirements. Collaborate with Product Management, Marketing, Product Education, and Value Engineering to build prescriptive patterns for core and strategic product use cases. Educate and advise HashiCorp Sales teams, partners, and customers to promote ongoing customer success. Education Preferred Education Master\'s Degree Required Technical And Professional Expertise Proven experience with HashiCorp/IBM Vault and a strong foundation in technical sales and security-focused solutions. Ability to work well in a dynamic environment with outstanding customer service. Comfort working remotely with independence and autonomy. Excellent communication skills for developing and delivering technical content for diverse audiences. Comfort leading discussions with customers to educate and advise on usage and adoption of HashiCorp products to achieve measurable value. Deep technical expertise in cloud and on-premises infrastructure management, application deployment, and practical security methodology. Proficiency with concepts and technologies in software development, operations, security, cloud, microservices, containers, and/or scheduling platforms. Experience with engineering or operating an infrastructure platform with internal/external customers. Experience in major transformation efforts involving significant process, organizational, and technology change. This is a customer-facing role and may require travel to client locations. Preferred Technical And Professional Experience Experience crafting technical content such as Architectural Blueprints and Recommended Patterns. Experience supporting peers through code review, pairing, and acting as a knowledge resource for the team. Deep knowledge of HashiCorp\'s domain area and how it pieces together to conceptualize solutions (HashiCorp product Certification desirable). Expertise in at least one Cloud provider in the region (AWS/Azure/GCP Certification preferred). Expertise in container orchestration and development (CKA Certification preferred). Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr IBM

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