Ellington Solutions is seeking qualified candidates for a role focused on IT service monitoring and management using Splunk ITSI. The responsibilities include: Ensuring real-time visibility into IT services to minimize downtime and facilitate proactive incident management. Configuring and managing Splunk ITSI, including services, entities, KPIs, and glass tables. Developing IT service models connecting infrastructure to business services. Establishing and refining KPIs for system health monitoring. Creating dashboards and glass tables for real-time insights. Implementing workflows for alert management and anomaly detection. Integrating ITSI with alerting and ITSM tools like ServiceNow. Installing and configuring the Machine Learning Toolkit for Splunk. Collaborating with teams to onboard data sources and improve visibility. Documenting architecture, KPIs, and procedures. Requirements include U.S. Citizenship, Secret Clearance, experience with Splunk Core and ITSI, knowledge of enterprise IT environments, and familiarity with ITIL frameworks. Preferred qualifications include Splunk certifications, experience with ServiceNow, DevOps, SRE practices, and machine learning analytics. The role is a contract position in the IT industry, not applicable to seniority level. #J-18808-Ljbffr Ellington Cyber Academy
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