Job Description

Company Description

Montu is Australia’s largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio.

Montu is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to make alternative healthcare more affordable and accessible for the millions who could benefit.

Montu has been recognised as Australia’s fastest-growing tech company in the Deloitte TechFast 50 for two consecutive years (#1 in 2022 and 2023), achieving remarkable revenue growth of 26,000% and 9,000%. Named #1 on LinkedIn’s Top Startups Australia 2024, Montu has cemented its position as the largest business of its kind outside North America and continues to evolve on its journey.

This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney, Melbourne and Brisbane

Job Description

The People Experience Coordinator plays a pivotal role in enhancing the employee experience by supporting key administrative and engagement tasks across the employee lifecycle. This fixed-term role, until 9th January 2026, will provide essential support to the People Experience Team. The Coordinator will focus on administrative excellence, onboarding and engagement, and streamlining processes to enhance employee experience.

Key Responsibilities:

Administrative Support

• Manage the People Team inbox, ensuring timely responses and resolution of employee queries across email and Slack.
• Maintain and update the company wiki, building out additional pages as needed to ensure information is current and comprehensive.
• Support the People Experience Team with event coordination and travel management, including company offsites, employee travel, and logistical arrangements with externalvendors and service providers.
• Assist with offsite coordination, including venue research, scheduling, attendee communications, and budget tracking.
• Support the administration of our end-of-year functions, ensuring seamless planning, coordination, and communication with stakeholders.
• Administer and support our coworking programs, including managing booking requests, coordinating with co-working partners, and ensuring employees have access to necessary resources.
• Conduct regular people compliance checks, including working rights verification, background checks, and compliance requirements.

Reward and Recognition

• Support the People Experience Specialist in administering our reward and recognition platform, including the administration and distribution of manager reward budgets.
• Coordinate the distribution and tracking of company swag, ensuring timely delivery for new hires, anniversaries, milestones, and key company events.

Survey Administration

• Support the planning, administration, and data collation for the 2026 Engagement Survey, ensuring a seamless and accurate process.
• Collate and distribute relevant reports to key stakeholders, ensuring data is presented in a clear and actionable format.
• Support the administration of key lifecycle surveys, such as onboarding and offboarding, to gather feedback and inform ongoing improvements.

Onboarding and Induction Support

• Coordinate the scheduling of the People Team induction session, ensuring it aligns with new employees’ onboarding timelines.
• Foster discussion and interaction among new hires, encouraging questions and feedback to facilitate understanding and engagement.
• Oversee the Seedlings Slack channel dedicated to new starters, fostering a supportive and inclusive environment for them to connect and engage with their peers.
• Collaborate with IT, People Operations, Talent Acquisition, and other teams to develop and maintain onboarding resources that effectively support new hires.

Team Collaboration and Communication

• Act as a key liaison to ensure seamless communication between the People Team and employees.
• Provide support for ad-hoc tasks and projects to streamline processes and improve team efficiency.
• Assist in the development of the 2026 key events calendar, collaborating across teams to align priorities and timelines.

Qualifications

You love the opportunity to innovate, have impact and take the urgency and ambiguity in your stride that often come with working for a company on a mission to drive change, and to scale, at a pace. 

In addition to these foundations, you will have:

• 2–3 years of experience in a similar administrative or HR role, supporting people-focused processes.
• Strong attention to detail and organisational skills, capable of managing multiple tasks simultaneously.
• High level of experience using Slack or similar communication and collaboration tools to manage queries, coordinate work, and maintain engagement in a remote environment.
• Experience coordinating travel, including bookings, itineraries, and logistics for individuals and groups.
• Experience with collaboration tools, HR systems, and knowledge management tools such as Guru is advantageous.
• Previous experience administering employee lifecycle processes, particularly onboarding, engagement, and recognition.
• Excellent written and verbal communication skills, with the ability to communicate effectively with stakeholders across all levels.
• Strong interpersonal skills, demonstrating the ability to build rapport and maintain positive relationships.

Additional Information

You’ll be joining a high-performing, fast-paced team where your work drives meaningful impact in a leading tech company at the intersection of healthcare. We take pride in our driven and results-focused culture, where ambitious individuals can push the boundaries of innovation and contribute to better outcomes for Australians.

Other benefits include:

• Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
• Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
• The freedom of a full-time, work-from-home role.
• Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities.
• Mental health support through our wellbeing platform, Unmind.
• A private health insurance discount through Medibank.
• Up to 8 weeks of paid parental leave.
• Swag kits to celebrate key milestones in your journey with us.
• Enhance your home office with our work from home equipment allowance benefit.
• Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.

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We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

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