*Description*
Our client is a Technology Service Provider in Westchester and Rockland Counties. This client has a team comprised of a team of junior network specialist who contribute to the software and hardware troubleshooting of equipment in the environment. Equipment / Hardware includes but is not limited to: Chromebooks, PCs, Windows devices, iPads, and various other technologies. This candidate will report to an Information Technology Team Lead who supports the team and its staff members. In addition to having strong technical skills and foundational IT knowledge, candidates will need to have excellent communication and inter-personal skills. The environment will require this person to work well with end users, leadership, and executives such as the Director of Technology.
The following experience is strongly encouraged for this assignment:
* Proficient in Windows software (Windows 10 / Windows 11)
* Knowledge of troubleshooting email related issues
* Knowledge of workstation setup and installs.
* Ability to install network operation systems and perform simple upgrades to the network
* Strong Knowledge on troubleshooting and setting up workstation systems such as desktops and PC's
* Knowledge of configuring and managing network-based user profiles (Active Directory or other Directory Service tools)
* General network experience with connecting printers, adding users, removing users, grouping, etc.
*"NICE TO HAVE" SKILLS / PREFERRED SKILLS*
* Routing and Switching experience
* Manage switch configuration and troubleshooting
* LAN/WAN experience
*Additional Skills & Qualifications*
Certifications are not mandatory but A+ and/or Net+ (CCNA) are nice to have
*Please See SMART questions below that have been asked in interviews:*
-What types of network devices are you familiar with?
- What is a VLAN?
- What is DHCP and why would you use it?
- What would you use IPconfig for and which information will it provide?
- A user approaches yourself and mentions they are having a hard time accessing a website, what do you do?
- A user approaches yourself and tells you their computer is being "slow', what do you do?
- How do you prioritize tickets?
-How do you build relationships with end users and why would they trust yourself?
-Name a time you have worked with a difficult end user and how did you overcome the situation?
*Experience Level*
Entry Level / Tier 1
*Pay and Benefits*
The pay range for this position is $18.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in White Plains,NY.
*Application Deadline*
This position is anticipated to close on Oct 31, 2025.
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