Job Description

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Other Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: SSBI (T5) Job Family: Cyber and IT Risk Management Job Qualifications: Skills: Network Infrastructures, Network Monitoring Systems, Network Operations, Routers Certifications: None Experience: 10 + years of related experience US Citizenship Required: No Job Description Incident and Intrusion Sr Manager Meaningful Work and Personal Impact As an Incident and Intrusion Sr Manager, you will be part of a program that provides ongoing support for Custom and Border Protection’s (CBP) Network Operations Center (NOC) and Wireless Network Operations Center (WNOC). These centers perform real‑time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across CBP’s nationwide enterprise. This role is contingent upon contract award expected in early 2026. Key Responsibilities / Tasks Support the restoration of network infrastructure, and service operation as quickly as possible to minimize the impact to business operations. Responsible for planning and coordinating all activities required to perform, monitor, and report on the incident remediation efforts. Responsible for communicating with the CBP Incident Manager and other GSs for all Incidents. Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the CBP Incident Management process and ensuring that incidents are managed and reported in accordance with the CBP Incident Management process. Is the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring that all incidents are properly resolved and closed. Responsible for providing recommendations to the CBP Incident Manager for the on‑going improvement of the Incident Management Process. What You’ll Need to Succeed Relevant certifications such as ITIL v3 or v4, CCNA, CCNP, CIM. Bachelor’s degree in a related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications. A minimum of ten (10) plus years of senior level networking experience administering enterprise infrastructures in large complex enterprises. Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers). Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications. Showcase leadership abilities by managing projects and teams. Be proficient in project management and have knowledge of security and compliance issues. GDIT is Your Place Growth: AI‑powered career tool that identifies career steps and learning opportunities. Support: An internal mobility team focused on helping you achieve your career goals. Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off. Community: Award‑winning culture of innovation and a military‑friendly workplace. Own Your Opportunity Explore a career in cyber at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your focus on defending and protecting what matters. Salary: Likely range $166,280 - $224,968. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Additional Details Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA VA Ashburn Total Rewards at GDIT: Our benefits package for all US‑based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post‑tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long‑term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans #J-18808-Ljbffr General Dynamics Information Technology

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