Job Description

Job Description

Job Description

Description:

Grocery Stocker

Purpose: To keep displays, coolers, shelves and bins stocked, cleaned and rotated. To provide prompt, friendly, courteous customer service. To meet goals for merchandising departments (Grocery, Bread, Frozen, and Meat).

Status: Reports to Grocery Manager

Pay Level 1

Responsibilities:

Customer Service:

• Provide excellent customer service by assisting customers with product questions in a prompt, friendly, and courteous manner.

Stocking:

• Stock displays, shelves, bins, coolers and freezers fully without overcrowding. Front and face items on shelf.
• Rotate older stock to the front, making room for new stock.
• Pull short date or low quality; notify appropriate department buyer before disposing of, following established procedures.
• Label items accurately with price tags and/or signs. Report pricing discrepancies to appropriate department buyer.
• Maintain stocking lists and communicate with other shifts. Notify department buyer of out of stocks.

Receiving for Designated Deliveries:

• Scan orders with Scan Genius, when necessary, to verify piece count and notify appropriate department personnel of discrepancies.
• Check for damage and unacceptable quality; notify appropriate department buyer of discrepancies.
• Help with unloading as necessary.
• Rotate overstock into storage.
• Update stocking lists as orders come in.

Department Maintenance:

• Keep retail and storage areas in neat and clean condition. Dust shelves and products while stocking. Clean and maintain bulk area. Clean spills and other hazards. Sweep and mop floors; remove trash and recyclables; keep aisles clear.
• Monitor cooler and freezer temperature; follow established procedures for handling breakdowns.
• Keep department equipment in assigned areas and in working order, notify manager of breakdowns.

The responsibilities listed in this job description are representative only and not exhaustive of the tasks an employee may be required to perform. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Qualifications:

• Ability to lift up to 60 lbs. continuously.
• Ability to handle multiple demands.
• Experience serving the public.
• Ability to project friendly, outgoing personality, team player.
• Familiarity with natural foods.
• Organized and pays attention to details.
• Ability to stand for long periods of time.

Updated January 2019

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