Job Description
In good company.
Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world.
Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin. We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful - to our customers and our business. We believe we are 'In good company.' with everyone we interact with.
We're looking for a
Claims Adjuster, Hamilton Select
Based in Richmond, Virginia and reporting to a Claims Manager, this entry level/trainee role will learn the claims concepts necessary to grow into a claims adjuster. You will be responsible for the direct handling of casualty and/or specialty claims along with the operations-based claims tasks for the claims department.
The successful candidate will be responsible for analyzing coverage and investigating general liability claims while developing and managing relationships with our underwriting partners.
Hamilton Select is our US excess and surplus lines insurer based in Richmond, Virginia underwriting hard-to-place accounts in the small and middle-market space through an appointed wholesale broker network.
What you will do
Review insurance policies, claims notices and related systems and processes
Understand and analyze policy language and contracts
Provide coverage, liability, and damages analyses for claims and ensure timely reserving and appropriate legal and indemnity payments.
Draft disclaimers and reservation of rights letters
Negotiate settlements, mitigate losses, and control expenses
Adhere to Claims Best Practices, Key Controls, and file handling requirements
Maintain a high level of communication with leadership and underwriting partners
Ensure appropriate reports are timely prepared and disseminated
Support claims staff with various administrative and operations tasks
Ensure compliance with internal corporate guidelines, processes and procedures
Other duties as required by management
Conduct Standards You must act with integrity
You must act with due skill, care and diligence
You must be open and cooperative with regulators
You must pay due regard to the interests of customers and treat them fairly
You must observe proper standards of market conduct
You must act to deliver good outcomes for retail customers
What you require for the role
Key Attributes This role requires the applicant to obtain adjuster licenses within 90 days of employment (supported by Hamilton)
Excellent negotiating, analytical, and organizational skills
Excellent verbal and written communication skills
Excellent computer skills (Microsoft Office Suite, SharePoint, and in-house claims systems)
Ability to analyze data and make sound judgments
Ability to prioritize and manage deadlines
Ability to work both independently and collaboratively as part of a team
Excellent at establishing close working relationships with other departments, including underwriting, operations, finance, IT, actuarial and legal
Collaborative spirit
Results-oriented and growth mindset
Other Personal Attributes Dedicated and hard-working
Willingness to learn and apply concepts.
Able to work autonomously with strong organizational skills and the ability to plan ahead
Keen attention to detail, highly analytical and excellent problem-solving capability
Bachelor's degree in Legal or Paralegal Studies, English, or a related field of study, beneficial but not essential.
What you can expect from us
At Hamilton, we offer a vibrant, entrepreneurial and collaborative workplace shaped by our values: Be Smart, Be Sensible, Be Open and Be More.
Our employees consistently say they would recommend Hamilton as a great place to work - a testament to the inclusive, supportive, and empowering culture we've built together. We embrace individuality, value diverse perspectives, and recognise the unique contribution each person makes to our continued success.
Hamilton offers a competitive salary with an annual performance-based target bonus and a comprehensive benefits package, to include: Hybrid working
Matching 401K plan
Medical, dental, vision, life, disability
Generous time off (including parental leave)
Continued support for professional development
Gym subsidy
My day (additional days leave for personal interests/wellness/charity work) Hamilton
Job Tags
Traineeship, Work at office,
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